How This FAQ Works for You
We put this page together because the same questions come up again and again — and you deserve a clear answer rather than a support queue. Most of what you need is here: how to get into your account, how local wallet deposits clear, what happens when you request a withdrawal, and where to reach us when something isn't covered. For deposits,
the flow is straightforward. Open your bKash, Nagad, or Rocket app, send to the account number shown in your wallet tab, confirm with your PIN, and the balance appears in your ok8001 account once the transfer clears. Withdrawals go through a one-time identity check the first time — upload your document from the verification screen and we process it from there. Players
in Dhaka and across Bangladesh access the full lobby on mobile without needing a separate app download; the site loads directly in your browser. If your question isn't on this page, our live chat and email lines are open for account-specific help.
- bKash
- Nagad
- Rocket
- Bank Transfer